A
VerifiedActiveCampaign
Email Marketing
ActiveCampaign combines email marketing, customer segmentation, automation, analytics and CRM capabilities for growth-focused teams.
PricingPaid subscription plans; 14-day free trial
AvailabilityFree trial
Business Tools
Customer Support Software
Support platforms differ in channel coverage, ticketing workflow, automation and reporting. Compare the experience for both customers and agents, not just the feature checklist.
Use the same decision criteria for every option.
01Channels and inbox model
02Ticket routing and automation
03Knowledge base
04Agent collaboration
05Service reporting
Start with the work you need to support.
Customer tickets
Live chat
Knowledge bases
Support operations
From the directory
View search →Relevant products to investigate.
A
VerifiedAWeber
Email Marketing
AWeber combines newsletters, subscriber management, landing pages, forms and email automation with phone, chat and email support.
PricingLite from $12.49/month billed annually for up to 500 subscribers; Plus from $19.99/month billed annually; 14-day trial
AvailabilityFree trial
B
VerifiedBrevo
Email Marketing
Brevo combines marketing email, transactional sending, automation, contacts and additional messaging channels with send-volume pricing.
PricingFree plan available; paid Starter, Standard, Professional and Enterprise tiers vary by monthly send volume and region
AvailabilityFree plan
F
VerifiedFreshdesk
Customer Support
Freshdesk provides ticketing, a shared inbox, customer portal, knowledge base, automation and reporting for growing support teams.
PricingFree Program for up to 2 users; paid pricing starts at $15/agent/month; 14-day trial available
AvailabilityFree plan
HC
VerifiedHubSpot CRM
CRM
HubSpot centers marketing, sales and service activity on a shared CRM, with free starting tools and expandable paid hubs.
PricingFree CRM and free hub tools available for up to 2 users on the displayed Marketing Hub offer; paid hub pricing depends on product, seats, contacts and tier
AvailabilityFree plan
M
VerifiedMailchimp
Email Marketing
Mailchimp supports email campaigns, audience management, forms, segmentation, templates and marketing automation for growing businesses.
PricingLimited free plan; paid plans and 14-day trials available
AvailabilityFree plan