← All categoriesCustomer relationshipsCompare CRM Software
Compare CRM software by pipeline fit, contact structure, automation, reporting, integrations, administration and adoption across sales, marketing and service teams.
10active products in this directory
SS
Category research
Reviewed under the SoftwareScoutHQ methodology
Product directoryBuild a shortlist from active products.
Verified records are shown first. Pricing and plan details marked as unconfirmed should be checked on the official website.
HUHubSpot CRM
Verified record HubSpot centers marketing, sales and service activity on a shared CRM, with free starting tools and expandable paid hubs.
- Pricing
- Free CRM and free hub tools available for up to 2 users on the displayed Marketing Hub offer; paid hub pricing depends on product, seats, contacts and tier
- Free plan
- Yes
- Free trial
- No
Review HubSpot CRM →Sales CRM designed for startups and inside sales teams.
- Pricing
- Pricing requires confirmation on the official website.
- Free plan
- Not confirmed
- Free trial
- Not confirmed
Review Close →CRM designed around Google Workspace workflows.
- Pricing
- Pricing requires confirmation on the official website.
- Free plan
- Not confirmed
- Free trial
- Not confirmed
Review Copper →FRFreshsales
Review pending Sales CRM platform from Freshworks.
- Pricing
- Pricing requires confirmation on the official website.
- Free plan
- Not confirmed
- Free trial
- Not confirmed
Review Freshsales →INInsightly
Review pending CRM and project management platform for growing businesses.
- Pricing
- Pricing requires confirmation on the official website.
- Free plan
- Not confirmed
- Free trial
- Not confirmed
Review Insightly →CRM and sales automation platform for small businesses.
- Pricing
- Pricing requires confirmation on the official website.
- Free plan
- Not confirmed
- Free trial
- Not confirmed
Review Keap →MOmonday CRM
Review pending Sales CRM built on the monday.com work platform.
- Pricing
- Pricing requires confirmation on the official website.
- Free plan
- Not confirmed
- Free trial
- Not confirmed
Review monday CRM →PIPipedrive
Review pending Sales-focused CRM centered on visual pipelines, deal activity, follow-up and revenue-process visibility.
- Pricing
- Pricing requires confirmation on the official website.
- Free plan
- Not confirmed
- Free trial
- Not confirmed
Review Pipedrive →SASalesforce
Review pending Salesforce is an enterprise CRM platform used for sales, service, customer data and business automation. It supports highly configurable customer workflows across large organizations.
- Pricing
- Pricing requires confirmation on the official website.
- Free plan
- Not confirmed
- Free trial
- Not confirmed
Review Salesforce →CRM platform for managing sales and customer relationships.
- Pricing
- Pricing requires confirmation on the official website.
- Free plan
- Not confirmed
- Free trial
- Not confirmed
Review Zoho CRM →Who this category serves
Start with the buyer and workflow.
✓Sales teams replacing spreadsheets
✓Growing organizations standardizing pipeline work
✓Businesses connecting marketing, sales and service
Evaluation criteria
Compare every product on the same basis.
01Pipeline and record model
Map contacts, companies, opportunities, activities and required fields before deciding whether the default CRM structure fits.
02Adoption and administration
Test everyday entry, mobile access, permissions, duplicate handling, imports and the ongoing work needed from an administrator.
03Automation and reporting
Review routing, follow-up, forecasting, attribution, dashboards and the plan required for the workflows the team expects to use.
Pricing modelEstimate the complete operating cost.
CRM cost may grow by seat, contact volume, automation, reporting, data enrichment and support. Include implementation and administration in the estimate.
Understand SaaS pricing →Trial planTest real work, not every menu.
Import a representative sample, complete a real opportunity workflow, test reports with managers and export the records before the trial ends.
Use the comparison checklist →Shortlist questions
Answer these before choosing a plan.
- Does the record structure match the sales process?
- Which automations and reports require upgraded plans?
- Who will own data quality and administration?
Frequently asked questions
Important context before purchasing.
How should I compare crm software?
Start with the workflow, users and data involved. Apply the same criteria to every product, model total cost and test a representative task before purchasing.
Does a free plan mean the product is suitable for a team?
Not necessarily. Free access may limit users, usage, history, integrations, administration or support. Confirm the current plan limits on the official vendor site.
How current is pricing on this page?
Pricing and plan availability can change. A verified date indicates when selected information was reviewed, but buyers should confirm decisive terms with the vendor.